Cristalino Lagoon Front Hotel, Restaurant & Spa - Bacalar
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Cristalino Lagoon Front Hotel, Restaurant & Spa
Bacalar 511 Costera
No. of rooms
19
WiFi
Pool
Spa/wellness
Parking
Meals
Rooms for singles
We speak
ES
8.9/10
Children stay
is not possible
No. of rooms
19
WiFi
Pool
Spa/wellness
Parking
Meals
Rooms for singles
We speak
ES
8.9/10
is not possible
Cristalino Lagoon Front Hotel, Restaurant & Spa has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 5-star hotel offers a concierge service and a tour desk. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.
The hotel will provide guests with air-conditioned rooms with a wardrobe, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Cristalino Lagoon Front Hotel, Restaurant & Spa provides some rooms with lake views, and the rooms include a balcony.
Chetumal International Airport is 34 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
If your stay is during the holidays we remind that the hotel makes an additional charge to the resort fee of $153 usd for the New Years Gala, it is paid directly to the hotel and is mandatory forguests, it only applies to the night of December 31. This fee includes access to the celebration, special dinner (food only) and special decoration related to the event
Deluxe King Room. The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed. ;
Deluxe Twin Room. The spacious twin room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds. ;
King Room with Lake View. The spacious double room features air conditioning, a private entrance, a terrace with lake views as well as a private bathroom boasting a shower. The unit has 1 bed. ;
Junior Suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
License number: 010-007-005088/2025
Shuttle service
Laundryadditional charge
Sun umbrellas
Non-smoking throughout
Delivered food is securely covered
Safety deposit box
Internet services
24-hour front desk
Meeting/banquet facilitiesadditional charge
Shuttle service (additional charge)
Ironing serviceadditional charge
Heated pool
Concierge service
Airport shuttle
Luggage storage
Snack bar
Car hire
Contactless check-in/check-out
Steam room
Adults only
Face masks for guests available
Cashless payment available
Outdoor pool
Saunaadditional charge
Use of cleaning chemicals that are effective against Coronavirus
Special diet menus (on request)
Wine/champagneadditional charge
Key card access
Daily housekeeping
Fire extinguishers
Garden
Express check-in/check-outadditional charge
Linens, towels and laundry washed in accordance with local authority guidelines
All plates, cutlery, glasses and other tableware have been sanitized
Room service
Air conditioning
Sun terrace
First aid kit available
Invoice provided
CCTV outside property
Shared stationery such as printed menus, magazines, pens, and paper removed
Terrace
Smoke alarms
Airport shuttle (additional charge)
Fax/photocopyingadditional charge
Food can be delivered to guest accommodation
Infinity pool
Trouser pressadditional charge
24-hour security
Guests have the option to cancel any cleaning services for their accommodation during their stay
Parking
Outdoor pool (all year)
Non-smoking rooms
Spa facilities
WiFi available in all areas
Accessible parking
Breakfast takeaway containers
Massageadditional charge
WiFi
Breakfast in the room
CCTV in common areas
Bar
Swimming pool
Guest accommodation is disinfected between stays
Outdoor furniture
Physical distancing in dining areas
Free parking
Access to health care professionals
Staff follow all safety protocols as directed by local authorities
Free WiFi
Tour desk
Screens or physical barriers placed between staff and guests in appropriate areas
Restaurant
Spa and wellness centreadditional charge
Physical distancing rules followed
Parking on site
Hand sanitizer in guest accommodation and key areas
Private parking
Sun loungers or beach chairs
