Hotel Casa Ortiz - Ciudad Valles
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Hotel Casa Ortiz
No. of rooms
9
WiFi
Pool
Spa/wellness
Parking
We speak
ES
9.2/10
No. of rooms
9
WiFi
Pool
Spa/wellness
Parking
We speak
ES
9.2/10
Situated in Ciudad Valles, 46 km from Tamul Waterfalls, Hotel Casa Ortiz features accommodation with a garden and free private parking. Featuring an outdoor swimming pool, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel has family rooms.
The rooms at the hotel are fitted with a seating area and a flat-screen TV with satellite channels. Certain rooms are fitted with a kitchen with a microwave. Guest rooms have a wardrobe.
Speaking English and Spanish, staff at the 24-hour front desk can help you plan your stay.
The hotel day starts from hour 15:00 and ends at 12:00.
King Room. This air-conditioned double room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed. ;
Triple Room. This air-conditioned triple room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds. ;
Quadruple Room. This air-conditioned quadruple room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds. ;
Family Room. This air-conditioned family room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 3 beds. ;
Apartment. This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The apartments kitchen, which features a microwave, is available for cooking and storing food. This apartment is air-conditioned and has a flat-screen TV with streaming services, a coffee machine, a seating area and a wardrobe. The unit has 3 beds.
Non-smoking rooms
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation sealed after cleaning
Parking
Air conditioning
Designated smoking area
Non-smoking throughout
Physical distancing in dining areas
Key access
Process in place to check health of guests
Access to health care professionals
Outdoor furniture
Physical distancing rules followed
Parking on site
24-hour security
Guests have the option to cancel any cleaning services for their accommodation during their stay
Private parking
Fire extinguishers
WiFi available in all areas
Use of cleaning chemicals that are effective against Coronavirus
Outdoor pool
CCTV outside property
Guest accommodation is disinfected between stays
Family rooms
All plates, cutlery, glasses and other tableware have been sanitized
Property is cleaned by professional cleaning companies
CCTV in common areas
Luggage storage
Screens or physical barriers placed between staff and guests in appropriate areas
Cashless payment available
Internet services
Contactless check-in/check-out
Private check-in/check-out
First aid kit available
Food can be delivered to guest accommodation
Shared stationery such as printed menus, magazines, pens, and paper removed
Public Bath
Free parking
Daily housekeeping
Delivered food is securely covered
Swimming pool
Thermometers for guests provided by property
Staff follow all safety protocols as directed by local authorities
Free WiFi
Garden
Trouser press
Board games/puzzles
Safety deposit box
Face masks for guests available
24-hour front desk
Smoke alarms
Tour desk
Outdoor pool (all year)
WiFi
Breakfast takeaway containers
Hand sanitizer in guest accommodation and key areas
