Palmaïa The House of AïAInclusive Wellness Resort - Playa del Carmen
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Palmaïa The House of AïAInclusive Wellness Resort
No. of rooms
166
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ES
9.6/10
No. of rooms
166
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ES
9.6/10
Offering amazing views of the Caribbean Sea, Palmaïa – The House of AïA is a luxury all-inclusive resort that features large outdoor pools, a wonderful spa and beauty center, 5 à la carte restaurants and beautiful suites with private terraces. Its privileged location between the sea and the jungle allows guests to relax and reconnect with nature.
In addition, Palmaïa The House of AïA Wellness Resort at Riviera Maya offers wellness programs and personal growth practices such as yoga classes, meditation, cacao ceremonies and sound therapies. It also has a 24-hour fitness center.
The spacious suites of this holistic resort have air conditioning, free WiFi, mini-bar, a Nespresso coffee machine, a seating area with a sofa and flat-screen TV and eco-friendly amenities. Concierge services are available 247, as well as gourmet room service.
For families, Palmaïa operates a holistic fun childrens activities program led by certified Waldorf Educators. Also, the resort has 4 specialty restaurants and a food truck, which offer plant-based menus and serve high-quality ingredients. The spa has a natural cenote and a temazcal. Treatments include massages and healing therapies.
Palmaïa The House of AïA Wellness Resort at Riviera Maya is located 5 km away from Playa del Carmen’s downtown. Cancun International Airport is 40 minutes drive from the accommodations, and the property offers a paid airport shuttle service.
The hotel day starts from hour 15:00 and ends at 12:00.
Please Note : Groups Policy, when booking 6 rooms or more, different policies and additional supplements may apply. The property will contact you and provide more details or contact the property directly with the contact details provided in your confirmation.
In Palmaïa - The House of AïA, guests have the option to take Antigen or PCR COVID-19 tests at their own expense, directly on the resort without having to leave the grounds
All products from the boutique, spa treatments, and beauty salon services are subject to an additional cost.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Family Master Suite. Featuring free toiletries, this twindouble room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twindouble room features a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 2 beds. ;
Family King Suite. This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit has 2 beds. ;
King Suite with Bathtub. Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed. ;
Queen Suite. Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room features air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 2 beds. ;
King Suite. Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 1 bed. ;
King Suite Ocean View. This air-conditioned suite includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit offers 1 bed. ;
Family King Suite Ocean View. This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit has 2 beds. ;
King Suite with Bathtub Ocean View. The spacious studio features air conditioning, soundproof walls, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 1 bed. ;
Queen Suite Ocean View. This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit has 2 beds. ;
Family Master Suite Ocean View. The spacious suite features 2 bedrooms and 2 bathrooms with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 2 beds.
Trouser pressadditional charge
Kids' club
24-hour security
Bar
Terrace
Baby safety gates
Non-smoking rooms
Family rooms
Infinity pool
Soundproof rooms
Linens, towels and laundry washed in accordance with local authority guidelines
Fitness centre
Airport pick upadditional charge
Babysitting/child servicesadditional charge
Free WiFi
Spa facilities
24-hour front desk
Swimming pool
Accessible parking
Free parking
Full body massage
Foot bath
Internet services
Currency exchange
ATM/cash machine on site
Manicure
Children's playground
Valet parking
Live music/performance
Hair cut
Private parking
Air conditioning
CCTV outside property
Pool bar
Tour desk
Laundryadditional charge
Smoke alarms
Beach
WiFi available in all areas
Hand sanitizer in guest accommodation and key areas
Hair colouring
Kids' pool
WiFi
Parking
Pedicure
Body wrap
CCTV in common areas
Snorkellingoffsiteadditional charge
Restaurant
Massageadditional charge
Security alarm
Fruits
Sun umbrellas
Airport shuttle
Barber/beauty shop
Spa lounge/relaxation area
Fire extinguishers
Hair styling
Sun terrace
Guest accommodation sealed after cleaning
Key card access
Facial treatments
Facilities for disabled guests
Dry cleaningadditional charge
Body treatments
Wine/champagne
Private beach area
Shared stationery such as printed menus, magazines, pens, and paper removed
All plates, cutlery, glasses and other tableware have been sanitized
Special diet menus (on request)
Couples massage
Guests have the option to cancel any cleaning services for their accommodation during their stay
Concierge service
Invoice provided
Parking on site
Spa/wellness packages
Outdoor furniture
Hair treatments
Ironing serviceadditional charge
Breakfast in the room
Meeting/banquet facilitiesadditional charge
Shuttle service (additional charge)
Fitness/spa locker rooms
Guest accommodation is disinfected between stays
Shuttle service
Airport shuttle (additional charge)
Airport drop offadditional charge
Daily housekeeping
Delivered food is securely covered
Room service
Yoga classes
Lift
Snack bar
Screens or physical barriers placed between staff and guests in appropriate areas
Fitness
Outdoor pool
Sun loungers or beach chairs
Luggage storage
Car hire
Body scrub
Use of cleaning chemicals that are effective against Coronavirus
Coffee house on site
Staff follow all safety protocols as directed by local authorities
Safety deposit box
Outdoor pool (all year)
First aid kit available
Make up services
Beauty Services
Beachfront
Express check-in/check-out
Food can be delivered to guest accommodation
Pool with view
Spa and wellness centreadditional charge
